Back up to the Menu, which is a direct link to our Contact Information page! That page has all the ways to reach us, and our Contact Form. You can send us your manuscript for quoting directly by uploading it to us there, and a note to go with it, so we know how to reach you. That's the fastest method to get a return quote.

About the Contact Widget: the Contact widget can only accept one file, not two or more, and it cannot accept files larger than 20MB. This generally means that most fiction titles will not have an issue, but if you have an image-heavy memoir, in Word or PDF, or a graphics-heavy non-fiction title, you may need to use our corporate YouSendIt Account: CLICK HERE. Simply click that, and you can upload as many files as you need to, up to 2gigabytes in size, to us, and we'll receive them and be notified almost instantly. We do not need your cover to provide a quote, but we do require the manuscript and any and all graphics it will contain--all images, charts, drawings, fleurons, etc.

Alternatively, our phone number is also on the Contact menu, and the phones are answered after noon, MST. If you're not that familiar with the US Time Zones, here's a link to a World Time Zone map: http://www.worldtimezone.com/ . We're in Phoenix, Arizona, United States of America. This means that in the summer, as Phoenix does not "do" Daylight Savings Time, we are 3 hours BEHIND the East Coast (so if it's 10:00 a.m. in Miami or New York, it's 7:00 a.m. here). In winter, we are 2 hours behind (so again, 10:00 a.m. in New York, it's 8:00 a.m. here.) Generally, if you live on the East Coast, it's your best bet to try after 3:00p.m. your time. Please, if you call us before our phone hours, hanging up without leaving a message and calling us back 5 times in a row before noon won't get you a live person. We don't phone-harass people; if you leave a message, you'll receive nothing more back from us than a polite return phone call.

 

Calls are generally returned 3 days a week, and phone appointments are encouraged, especially in our High Season (from Labor Day through midnight, December 24th, when we are running crews 24/7). Although we run crews through Saturdays, emails and phone calls on the weekends are not returned until Monday, thanks.

With regard to sending us materials for review, quoting or production, please see our article here in the FAQ, Sending Materials. (Simply click that text to be taken immediately to the article.)

Thank you, we look forward to hearing from you.

 

 

Waiting for a reply to your inquiry? 

(Please read, thanks.) 

Man standing in the dark next to his computer holding a candle, like Diogenes of Synope

 Due to a Spambomb attack, our contact form is having issues!  

A notification about our contact form inquiries:  A few weeks back,  we endured a spam-bomb attack.  We received literally tens of thousands of emails, via our contact form on the CONTACT page.  Our web guys leapt into action, and put in a "ReCaptcha" element, to try to stop the spam bombs.   And it worked, hooray. However, it apparently also caused a glitch, in which we have NOT received all the submitted inquiries, from real customers and prospective customers. We apologize for this and we're in the process of fixing it. In the meantime, if you do not hear from us same-day, or at the absolute latest, within 24 hours, please email us directly, not using the CONTACT form, but the email address on our CONTACT page in the "How to Reach Us" column, thank you. We apologize for any inconvenience and we hope it's all resolved shortly. 

Thank you for your understanding.