More than 9 years of experience

We've been in business since 2008.  We first added employees in 2009.

  • After being assessed by Amazon, we were added to the Amazon Professional Converter's List in 2010
  • In 2015, we were a top-five finisher in the Digital Book World's Digital Book Awards, for excellence in eBook formatting. 
  • We're reliable, professional and incredibly thorough. 
  • We have an impressive client roster because we've earned them. 
  • We offer our Bulletproof Guarantee--you'll be happy when you leave here. 
  • Want more proof?  Read our FEEFO Customer reviews--independently-gathered customer reviews of our services. 

Before you sign up with anyone else--ask to see if they're comfortable enough with their customer satisfaction to allow a third party to ask their customers about their work, and publish the results on the Net.  We are. 

 Visit our FEEFO Review Page to check us out!

Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon

 

Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

 

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.