What are these? These are Feefo Reviews--independently gathered reviews and ratings of our services.  Click through any of the "See More Reviews" links, or the Feefo Logo, to see all of our live, unedited, reviews--from real, live Booknook.biz customers.  Please take the time to read them, and reassure yourself as to our quality of service.  We've got nothing to hide!


Consumer ratings of Booknook.bizBooknook.biz Reviews

Want to see more of our 16 service reviews?

See More Reviews »


In contrast to other services that responded to my exploratory query with hard-sell, Booknook.biz responded informatively. I contracted them to produce the paperback and ebook versions of my book, A Diet is the Last Thing You Need, and felt like I had a true partner every step of the way. Their attention to both the details of production and my incessant questions, was nothing short of exemplary. (And I had a LOT of questions! Felt kind of bad for them at times!)

I plan to remain with Booknook.biz for the next books I have planned and recommend them without reservation to everyone.
Submitted on 20-Jan-2022


You guys and gals are simply the greatest. Working with you is so easy and quick. You specialize in working with clueless people like me. You have helped me with 3 books so far and I am sure you will be the ones I run to with my next project. Keep up the good work. Thanx Hitch & Judith, you are the GREATEST! They say if it sounds too good to be true then it's probably not. But you guys blow that saying out of the water.
Submitted on 15-Dec-2021


Hitch and her staff are thoroughly professional and efficient. Booknook's prices are a bargain for what they do. I've had two books formatted by them, and it's been a pleasure to work with them.
Submitted on 14-Dec-2021


Got the job done fast and got it done right. Great communicators. Answer emails quickly. Respond to all questions in detail. Glad I chose this firm to do my paperback and ebook.
Submitted on 13-Nov-2021


The Booknook staff is thoroughly professional, and everybody was a pleasure to work with. I especially appreciated the comprehensive, step by step, easy to understand guides they provide to assist you with uploading your book. If I can follow the instructions without messing up, anybody can! I cannot recommend them enough!
Submitted on 04-Sep-2021


Booknook.biz worked with me throughout the six month process. Some of the ways they worked with me were they recommended that I don't use a dictation method to write my book. I ignored their advice and used one. There were over 1,000 mistakes so I had to retype the entire manuscript correcting the mistakes. They charged a minimal amount to convert the manuscript. I was not pleased with the font so they searched and found one that pleased me at no charge. I had an idea for my cover and through back and forth communication a very satisfactory cover was made. They communicated with me within 24 hours at my every query and request. Although this project took much longer than I anticipated, the people at Booknook.biz stayed with me to finish this project. I would recommend Booknook.biz to any author who would like to have input into the finished product of their book.
Submitted on 02-Sep-2021


The team at Booknook.biz is without equal when it comes to the interior design and layout of both manuscripts for print and their subsequent transformation into various digital formats. Its internal cadre of publications specialists and third-party consultants (e.g., book cover design specialists) are extraordinarily competent, delightfully creative, and extremely customer service oriented. Whether you are a first-time author or an independent writer looking for a new supporting cast, it's my guess you'll ultimately come to bless the day you got onboard the BNB train.
Submitted on 19-Aug-2021


Booknook.biz did an excellent job getting my book ready to publish and print! I could not have done what they did on my own. Yes, there were perhaps 100’s of emails as we walked down that road, but it’s because they not only had to finish my book, but they needed to educate me on the process. I was extremely happy with the finished product and they were worth every penny!
Submitted on 15-Jun-2021


Easy to work with and priced up front with no surprises. Lots of clear communication through the process on what to expect and how to use final files--very comprehensive serve! Will recommend and use Booknook again!
Submitted on 29-Apr-2021


The communication back and forth was quick, helpful and friendly. I was new to this process and the staff was patient with me and guided me through it smoothly. Booknook is completely competent and professional and I would be happy to recommend them and in fact have already posted about the company on Facebook.
Submitted on 23-Mar-2021


Booknook provided professional, on time, personalized service for my novel formatting "journey". They responded promptly to all of my queries and were lightning fast with fulfilling the changes I needed for the final manuscript draft. Zvonimir and Kimberly were practically available around the clock to answer questions and receive revisions. They patiently reviewed my requests and ensured that both my print PDF and epub/MOBIs were aligned. The interior layout of my novel is polished and visually engaging. Having used the now defunct Amazon Createspace platform (which proceeded at a glacial pace) for prior pubs, I was more than satisfied with Booknook. For authors who are stressed with looming deadlines, marketing/promotion quagmires, and the Amazon/KDP regime, Booknook is the way to go. I will happily utilize their services for future publications!
Submitted on 16-Mar-2021


Quick, effective, hassle free, and ,ost of all very professional service. They explained what was expected of me as well as what they were willing to deliver.
Submitted on 08-Mar-2021


Booknook.biz is very user-friendly. Their proof form is easy to use, and their patience and promptness in answering questions is admirable. I am totally satisfied with their conscientiousness and perfect formatting. I will unquestionably continue using their services whenever need be.
Submitted on 04-Mar-2021


Even with my own extensive editorial experience of 30+ years, my book was no easy formatting project due to the bilingual aspect of the book - English and Japanese, including Japanese characters that required additional coding for proper formatting. BooknookBiz met that challenge with stellar attention and customer service and commitment to quality results!

BooknookBiz - and Kimberly Hitchens in particular - has my unequivocal recommendation for anyone who needs professional formatting and cover design.
Submitted on 17-Feb-2021


Extremely satisfied medical/health care author because BookNook.Biz:
* Knows the business;
* Are masters of their craft;
* Are responsive;
* Are meticulously professional;
* Are fair (offer a very value); and most importantly
* KDP accepted their paperback and e-book work products without (blinking or) requiring revisions.
As the kids might say: "BookNook.Biz Rocks.
Submitted on 04-Feb-2021


This was my first foray into ebook publishing and as a newbie I had a lot of questions. Hitch and her crew patiently answered all my questions which made the whole process less stressful. In the end, everything went smoothly and the book was easily listed on Amazon. I plan on producing a new edition next year and I will be using Booknook.biz again!
Submitted on 03-Feb-2021

Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon


Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

And since nobody reads anything, I've simply removed the phone number from the site.  

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.