What are these? These are Feefo Reviews--independently gathered reviews and ratings of our services.  Click through any of the "See More Reviews" links, or the Feefo Logo, to see all of our live, unedited, reviews--from real, live Booknook.biz customers.  Please take the time to read them, and reassure yourself as to our quality of service.  We've got nothing to hide!


 

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EBOOK LAYOUT AND DESIGN/FORMATTING (5)

The team was fantastic to work with! The process was easy and the end result was fantastic. We will definitely work with Booknook again on future projects!
Submitted on 13-Jul-2020

EBOOK FORMATTING AND PRODUCTION (5)

Booknookbiz combines top professional service, a friendly, caring and even fun attitude, and very reasonable charges. I don’t think you can do any better than that. The caring aspect includes patience, useful advice, and respect for the project, while the professional angle includes a clean, quality product delivered in a timely manner. I used them for an e-book conversion, but received more than that from the upbeat, personable owner, Hitch. I was also very happy with the understanding shown by Barb, who did the conversion. In particular over some layout concerns, such as the need for poetry excerpts amid the narrative to read neatly and not sprawl all over the page, as is often the case. This is a place which clearly takes pride in working smoothly with the client.
Submitted on 25-May-2020

PRINT DESIGN AND LAYOUT FOR PAPERBACK (5)

The folks at Booknookbiz are extremely responsive and competent. I was having monumental technical difficulties uploading PDFs for paperback publication by KDP. I had tried solving my issue with KDP support and google, but was getting nowhere. Booknookbiz responded right away and aggressively tackled my issue until it was solved. Highly recommended.
Submitted on 17-May-2020

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

I have very much enjoyed my experience with Booknook.Biz. Rather than spend months working my way through the challenging process of producing files for KDP in a field totally alien to me, I spent that period working alongside Booknook.Biz to produce the best outcome any author could wish for. Their attention to detail is awesome and their honesty in giving me feedback where my ignorance of publishing would have diminished the end product, has been very much valued and appreciated. Whenever I have encountered difficulties it was due to my lack of understanding of the plentiful information provided (and there are tons of it, believe you me!) and every effort was made to find a way to remedy my failures in ways that would not kill my bank account and still get me the result I was aiming for. I asked for the best, and that's what I got! The unfailing sense of humor that pervades everything Booknook.Biz does has been the cherry on the cake and it has made dealing with them a real delight.
Submitted on 14-May-2020

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

Out of a "Universe" of manuscript companies out there, I selected "BookNookBiz" and have never had any reason to look elsewhere. I've published two books through them to date. Their team members exemplify the term 'personable' and are a joy to interact with. They are true experts in every aspect of manuscript conversion and publishing. I was truly impressed with the cover that was done by an amazing artist within their organization; capturing the essence of my written adventure exactly! Both the Kindle and Print version covers "SPARKLE" when viewed on internet Ads. Kudos to each and every one of the team members I interacted with. No question was left unanswered and I profited from the expertise of them all. Writing is a challenging endeavor for anyone; publishing another challenge altogether. BNB has the expertise to knock down walls and eliminate road bumps to get your work out there where the public can enjoy it. Their rates are reasonable; their advice priceless! My highest accolade - Buy with confidence!
Submitted on 27-Feb-2020

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

As a first time author, I probably had as many questions as the length of my book itself. Booknook.biz took all the time and patience needed to help me get them the information they needed to produce an excellent product. The cover design, fonts, layouts and suggestions were all delivered in prompt fashion and good humor (a necessary ingredient in this endeavor). Trying to convert your manuscript yourself for publishing comes under the category of "don't try this at home". These are the people that will make your dream come true.
Submitted on 03-Feb-2020

SPECIALTY EBOOK FORMATTING--PRINT REPLICA KINDLE EBOOKS (5)

I had a great experience working with Booknook. They converted three large MS Word manuscripts to eBooks, giving me all the information and support I needed to get the job done with no hassles and right on time.They did everything they said they would do and the price was right in my budget, too. They know what they're doing and they deliver! I highly recommend Booknook. I'm already working with them on my next project.
Submitted on 02-Feb-2020

EBOOK PRODUCTION SERVICES (5)

Timely services and friendly and easy-to-understand customer service!
Submitted on 01-Oct-2019

REVISIONS TO SWITZERLAND BY RAIL EBOOKS (5)

Thanks, Hitch, Jayzel and all for helping me get our book edited. You were very patient with me all through the process!
Submitted on 28-Sep-2019

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

BookNook went far beyond what they had to do to get my book in print. It was my first attempt at self publishing and I had many questions. They displayed lots of patience, even when I asked the same question again because I didn't know how to do something. They had formatting and publishing knowledge and skills in abundance. I can't say enough about Hitch and Jayzel, two wonderful helpers. Thank you both for my book. Without you there would not have been a book. Ray.
Submitted on 23-Sep-2019

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

I can't speak highly enough about this company and the extraordinary level of skill, service, and professionalism they provide. The communication was top-notch throughout the process of putting my book together. I always had emails returned promptly, and with clear, patient instructions to help me understand the techie side of things (definitely not my strong point). I had published three books previously with CreateSpace, and was at a bit of a loss when Amazon shut down that side of their operation.

I felt their pricing structure was very reasonable, and their turnaround time on edits was lightning fast. Overall, I ended up saving both time and money working with Booknook over my three previous experiences (all of which were very good) with CreateSpace. I've already scheduled my next project with this company and have recommended them to several close friends working on book projects too. Booknook takes care of all those important techie details that keep so many writers, unfortunately, from finishing up their books and getting them out there into the marketplace.

Give Booknook a try and get ready to get wowed.
Submitted on 18-Sep-2019

PRINT LAYOUT PRODUCTION SERVICES (4)

Hello,
I feel covers sell books and they did an excellent job. Every one was very pleasant to work with and tolerated my impatience at times. I had prepaid another self publishing company and dropped them and I am glad I did. If I write another book it will be with Booknook
Submitted on 13-Sep-2019

PRINT DESIGN AND LAYOUT FOR PAPERBACK AND EBOOKS (5)

They are the best. Hitch, Jayzel, and everyone there are friendly, creative, encouraging, and endlessly patient with someone who knew nothing. I had previously published with six different publishers, but never on Kindle.No company could have been better. I will go to them for my next book.
Submitted on 12-Sep-2019

PRINT ON DEMAND AND EBOOK PRODUCTION SERVICES (5)

Where to begin in providing a testimonial of this dynamic team?
First of all, folks, these guys ARE the experts when it comes to interior book design and self-publishing. If you’re unsure, just visit the KDP Community Forum, and you will find that Booknook’s fearless leader, Kimberly Hitchens (fondly referred to as Hitch) has invested countless hours in providing extremely helpful feedback to many authors' questions.
From my initial query about Booknook.biz, and throughout my copious amount of emails of questions, concerns, edits and revisions, Hitch always provided timely replies, making the process enjoyable through her quick wit and upbeat responses. As all self-publishers know, the entire procedure is extremely time consuming and tedious, yet I never felt that I was a bother to them, but rather, they treated my project as if it were the most important book they had ever worked on.
Their instruction pages were clear, detailed, and well organized. Their patience seems unlimited (including that of Jayzel, “the Doyenne of Customer Delight”. I have a collection of several pages of emails from Hitch and Jayzel covering the span of time they were helping me. So if you’re looking for “the personal touch,” these are the go-to guys.
Lastly, I found that beyond all the personal attention, their fees were extremely reasonable. If they’re getting rich, it would have to be on sheer volume of clients, as individually, they certainly couldn’t have made much profit on my project considering all the time they invested in me.
I honestly believe that anyone who happens upon this fab team of book designers and signs up for their help will be as astounded as I am! I’m certainly glad that I chose Booknook.biz over my other considerations. Nobody could have done better.
Submitted on 11-Sep-2019

EBOOK CONVERSION AND PRODUCTION (5)

They are fast, with a lots of details and steps.

Thanks!
Submitted on 11-Sep-2019

PRINT ON DEMAND/PAPERBACK LAYOUT (2)

They guided me through a new to me process, with skill and a friendly hand. Very
Submitted on 10-Sep-2019

EBOOK CONVERSION SERVICES (5)

Excellent service. High quality and quick turnaround. Very informative instructions on how to go through the entire process.
Submitted on 10-Sep-2019

Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon

 

Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

 

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.