Booknook is a first rate formatting service! They make beautiful books with no hassle. They're organized, they're efficient, they're focused, they're timely, they're responsive,and they catch my errors. That's right-- they're literate and alert and have more than once saved me embarrassment. But to me the best part is the personal service--the sense that Hitch cares about these books and is right there to help when I have questions. I've worked with Internet providers who sign their emails "Customer Service" and that tells you worlds about their customer service! Hitch calls me "Jules." Where else am I going to find that?
