The Crew at Booknook.biz wants to wish you the most joyful of Holiday Seasons in 2011.  Our book-making elves have been busy preparing books to be ready for the virtual shelves (and some print shelves!) in time for the big Christmas Rush. 

I'm taking the holidays off to enjoy family and friends, from Christmas Eve through January 3rd.  While I'm gone, Project Coordinator Leonard Lopp has the helm, running with reduced staff on reduced hours (and NO phone!), so everyone can have some well-earned time off.  If your book is in production, or entering production for January delivery, feel free to contact him via the Q address at the usual place!

If you are visiting us for the first time, welcome; please use the Contact Us widget (from the top menu, click "Contact" up there) to send us an email.  Our response time won't be the usual, and you will receive an auto-acknowledgment, but we will get back to you after the beginning of the new year.  --Kimberly ("Hitch") Hitchens

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Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon

 

Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

 

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.