Got Questions?

You have questions about eBooks, and self-publishing?

Meet our AWESOME FAQ.

Articles specifically about working with us, as opposed to someone else.
Frequently asked questions about formatting, how Word works, and other "how do we..." items that have very short answers.
Questions about how your book gets made? What you get back? What to expect? Look here.
The process of making a book from a word-processing file.
If you gave us a PDF, we have extra work cut out for us. Please review the steps carefully, thanks!
Writing Courses from Holly Lisle and others, as applicable, that will help our clients.

Here's our handy guide to the top SIX questions, or areas of questions, we get every single day. All condensed into one handy guide, two sweet short pages.  Get 'em while they're hot! 

Holiday Closing Alert! Memorial Day, 2020   

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As amazing as it is, this year, for the first time ever,  we're going to be closed for Memorial Day!

That means we're going to be closed, Saturday-Monday May 23rd-25th,  2020.

I know what you're thinking--what???  The whole country's been closed down for two months!  Whaddya mean, you're taking off?  Well, we haven't been closed.  We've been here working harder than ever, due to a wildly increased demand for our services, so honestly, the Crew and I desperately need these days away.  No telephone calls or emails will be answered.  The admin office needs a break.  We'll be back, everything to the ready, the morning of Tuesday, May 26th, to get cracking.  Thank you for your support and understanding.  And please, don't forget why we honor Memorial Day.  We should never--never--forget The Fallen.  

For those of you already in production, the production crew is running full steam; Judith (QA--Quality assurance, our Princess of Perfection) and Jay (Our Doyenne of Customer Delight) will be here and working, checking books and sending them out, so please, don't worry.  It's just we lazybones in the admin office that need a break!