Got Questions?

You have questions about eBooks, and self-publishing?

Meet our AWESOME FAQ.

Articles specifically about working with us, as opposed to someone else.
Frequently asked questions about formatting, how Word works, and other "how do we..." items that have very short answers.
Questions about how your book gets made? What you get back? What to expect? Look here.
The process of making a book from a word-processing file.
If you gave us a PDF, we have extra work cut out for us. Please review the steps carefully, thanks!
Writing Courses from Holly Lisle and others, as applicable, that will help our clients.

Here's our handy guide to the top SIX questions, or areas of questions, we get every single day. All condensed into one handy guide, two sweet short pages.  Get 'em while they're hot! 

Waiting for a reply to your inquiry? 

(Please read, thanks.) 

Man standing in the dark next to his computer holding a candle, like Diogenes of Synope

 Due to a Spambomb attack, our contact form is having issues!  

A notification about our contact form inquiries:  A few weeks back,  we endured a spam-bomb attack.  We received literally tens of thousands of emails, via our contact form on the CONTACT page.  Our web guys leapt into action, and put in a "ReCaptcha" element, to try to stop the spam bombs.   And it worked, hooray. However, it apparently also caused a glitch, in which we have NOT received all the submitted inquiries, from real customers and prospective customers. We apologize for this and we're in the process of fixing it. In the meantime, if you do not hear from us same-day, or at the absolute latest, within 24 hours, please email us directly, not using the CONTACT form, but the email address on our CONTACT page in the "How to Reach Us" column, thank you. We apologize for any inconvenience and we hope it's all resolved shortly. 

Thank you for your understanding.