Got Questions?

You have questions about eBooks, and self-publishing?

Meet our AWESOME FAQ.

Articles specifically about working with us, as opposed to someone else.
Frequently asked questions about formatting, how Word works, and other "how do we..." items that have very short answers.
Questions about how your book gets made? What you get back? What to expect? Look here.
The process of making a book from a word-processing file.
If you gave us a PDF, we have extra work cut out for us. Please review the steps carefully, thanks!
Writing Courses from Holly Lisle and others, as applicable, that will help our clients.

Here's our handy guide to the top SIX questions, or areas of questions, we get every single day. All condensed into one handy guide, two sweet short pages.  Get 'em while they're hot! 

T'was the Night Before Christmas... 

 (With apologies to Clement Clarke Moore, may he forgive my doggerel...)

...and all through the shop,
all we minions were working,
   until ready to drop.

The ebooks were flying,
the covers were spare,
The edits were crazy,
   with "one more thing I must share!"

We waited for Santa,
'Cuz we love old Saint Nick,
But Hitch made us work,
   Waving 'round an old stick!

So slave we all did,
And made all your books,
So that Hitch would say now,
   that we're off the hook.

Come today we're off,
to rest up our fingers,
Our hats we will doff,
   No books they do linger.

But we'll all be back,
Don't give it a thought,
for like all wage slaves,
   we're easily bought.

We'll be back on the fifth,
all eager and fresh,
All ready for you,
   after a well-deserved rest.

So Hitch wants to say,
very strongly and loud,
THANKS ALL YOU GUYS,
  you're the best type of crowd.

Indy and Len and Hitch and the gang,
will be back on the 5th,
to do books with a BANG!

In the meantime don't worry,
if you're in a hurry,
'cuz some poor guy got stuck
   sitting here like a duck.

Your emails we'll receive,
so no need to grieve.
We'll be a bit slow,
but we're raring to go.

Your books will be worked on,
your edits still made,
we're just resting a bit,
   before we all fade.

So please excuse the delays;
It won't be for days;
we'll jump on your queries,
   for your wondrous new series.

We waited for Santa,
'Cuz we love old St. Nick,
And sure 'nuff he came,
   It wasn't a trick.

And as he rode off,
into the night,
I could swear I heard Hitch yell,
   "That Edit's Not Right!"

~~~~~~~~~~

We'll be back on the morning of January 5th; we'll be here parttime between now and then, thanks.