If you put Headers and Footers in your book, like a “running header," which only means that you have the author name on the top of the left-hand-page and the title on the right, or the other way around, we remove them.  Ebooks don't have headers that are contained inside the book.  Some eBook devices do create these in the devices themselves, but they do it by using invisible information that we embed inside the book.  It's not like a print book, where it's typed at the top or bottom of every page.  

eBooks also do not have "page numbers," in the traditional sense.  Some readers, like Nook, will create a "faux" page number (every 1,000 characters), to give the reader a sense of how far along s/he is in the book, while Kindle devices provide a "location number." But the type of page numbers you are accustomed to, from a print book, are not used in eBooks, and are not created by the conversion company.  If you have used built-in page numbering in your manuscript, it will be removed.  If you've typed page numbers by hand, all of those will also have to be removed, either by you or your conversion company. 

If you put Headers and Footers in your book, like a “running header," which only means that you have the author name on the top of the left-hand-page and the title on the right, or the other way around, we remove them.  Ebooks don't have headers that are contained inside the book.  Some eBook devices do create these in the devices themselves, but they do it by using invisible information that we embed inside the book.  It's not like a print book, where it's typed at the top or bottom of every page.  

eBooks also do not have "page numbers," in the traditional sense.  Some readers, like Nook, will create a "faux" page number (every 1,000 characters), to give the reader a sense of how far along s/he is in the book, while Kindle devices provide a "location number." But the type of page numbers you are accustomed to, from a print book, are not used in eBooks, and are not created by the conversion company.  If you have used built-in page numbering in your manuscript, it will be removed.  If you've typed page numbers by hand, all of those will also have to be removed, either by you or your conversion company. 

Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon

 

Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

 

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.