As we mentioned before, this means we don't “work” in Word. When we’re done, what you get back from us are two complete ebook files, ready for upload to Amazon and Nook. You can also upload the ePUB version to other ebook retailers like iBooks and Kobo. As part of that process, you receive the ePUB initially, and use that as your "review copy." Only when you are satisfied with that format do we go on to make the Kindle edition. Once that's completed, and reviewed by you to your satisfaction, are you done.
This does mean that you do not get a revised Word file returned to you, complete with any copy-edits you may have made during our production. If you want a revised Word file, let us know, and we’ll include that option when we create your Quote.