As we mentioned before, this means we don't “work” in Word.  When we’re done, what you get back from us are two complete ebook files, ready for upload to Amazon and Nook.  You can also upload the ePUB version to other ebook retailers like iBooks and Kobo.  As part of that process, you receive the ePUB initially, and use that as your "review copy."  Only when you are satisfied with that format do we go on to make the Kindle edition.  Once that's completed, and reviewed by you to your satisfaction, are you done. 

This does mean that you do not get a revised Word file returned to you, complete with any copy-edits you may have made during our production.  If you want a revised Word file, let us know, and we’ll include that option when we create your Quote.

 

 

 

Waiting for a reply to your inquiry? 

(Please read, thanks.) 

Man standing in the dark next to his computer holding a candle, like Diogenes of Synope

 Due to a Spambomb attack, our contact form is having issues!  

A notification about our contact form inquiries:  A few weeks back,  we endured a spam-bomb attack.  We received literally tens of thousands of emails, via our contact form on the CONTACT page.  Our web guys leapt into action, and put in a "ReCaptcha" element, to try to stop the spam bombs.   And it worked, hooray. However, it apparently also caused a glitch, in which we have NOT received all the submitted inquiries, from real customers and prospective customers. We apologize for this and we're in the process of fixing it. In the meantime, if you do not hear from us same-day, or at the absolute latest, within 24 hours, please email us directly, not using the CONTACT form, but the email address on our CONTACT page in the "How to Reach Us" column, thank you. We apologize for any inconvenience and we hope it's all resolved shortly. 

Thank you for your understanding.