We Scan your PDF

 

So, how do we convert your PDF? 95% of the time, after we try a few things, we end up running OCR software (Optical Character Recognition) on it. Yes, just as if it were a print book. Believe it or not, this is faster and less expensive for you than if we use Adobe’s tools to “export to Word” or “export to HTML.” (If you've seen these tools, or those online "convert your file" websites, before you invest your time or money, please see our article here in the FAQ on that topic: There Is No Magic Way to Convert a PDF to eBook Form. We try this, of course, on every book, to see if we can save the client money. But usually, OCR is the best way, and produces the cleanest Word output. 

Then we run comparison software which checks every single character in the output against every single character in your original PDF. Our accuracy is 99.95%, guaranteed. No conversion is ever 100%. This is one of the reasons that every client gets a review copy, to check. If we make errors in the conversion, we fix them at no charge to you.

Our output format from the OCR is Word. We export that scanned Word File to HTML.   Then we export that file to HTML--and from that point, the process is the same as listed in the "From Word" section. Once the PDF has been OCR’ed and put into Word, we take that Word file and convert it to HTML. From that point forward, the process is identical to the process described for Word or other word-processed files as described here in the FAQ. 

Phone Call Alert! 

(Please read, thanks.) 

Old Timey Switchboard Operator Cartoon

 

Due to the COVID-19 onslaught, we currently cannot take incoming phone calls.  

 

A notification about phone calls:  due to the COVID-19 plague, we've significantly increased our incoming inquiries--nearly double our usual volume--and the number of incoming inquiries by phone has been literally overwhelming.  Although most writers will say that their call "will only take 15 minutes," the truth is, that after 10 years of doing this, most author inquiry calls take an hour.  45 minutes at best. I'm currently receiving 7-10 calls/day, and due to that, I've had to stop accepting incoming phone calls, which my voicemail will tell you. You can leave a message--I can't call you back without one--and if a call is needed, I will of course call you.  But we have very complete and extensive email replies, handouts and our website is very informative. Almost all the questions that I receive during a call are actually already answered on our site, or are, in fact, publishing questions, not questions about our services, what we do, what we offer, or the like.  I already handle between 90-130 emails/day, as it is. I can't handle that many emails and take 7-10 hours of calls each day. I can't. So, in order to be able to answer this huge email volume, to help the greatest number of people, with my time, I've had to stop accepting calls.  I'm sorry, but that's just how it is. I'm in the process of setting up a call-appointment function, for free 15-minute calls to answer questions from new prospective customers and longer paid sessions for folks who generally want consulting on "publishing," generally (and for prospective kids' book publishers, as a special category of paid consulting).  But that functionality isn't yet set up. I hope to get that working the 3rd week of July, sometime.  

Thank you for your understanding.