Announcements

Closings, openings, server moves, and other events--check here for any unusual events at Booknook.biz. 


 

2018-19 Winter Downtime Closing Announcement

2019-20 Winter Downtime Admin Office Hours:

Merry Christmas, Happy Hanukah, Happy Kwanzaa, and a Super Happy New Year to you all!

Santa and Dasher Relaxing on the Beach

As many of our returning customers know, like Santa, early winter-to-Christmas Eve is our busiest time; some years, like this one, nobody gets a day off--not even Sundays--for many weeks, sometimes even months, heading into the last production day prior to Christmas day.  Each year, we close over the holidays, to recharge our batteries, just like Santa and Dasher here.  

We'll be closed, administratively, from 2/21 at noon, through the morning of January 6th.  Yes, TWO WEEKS.  On the morning of the 6th, Indy, our Queen o'Quotes, along with Jay, our Doyenne of Customer Delight (Production and Customer Service), and someone new to many of you, Judith, our Princess of Perfection (QA), will be covering for me from the 21st until I return on the 6th.   Production will be full-tilt boogie while the office is closed, but in Admin, phones will not be answered and emails will only receive auto-replies until we're back on our regular schedule. Books that are in production will be shipped, fear not.  But we won't be undertaking new work submitted during the Downtime, thank you.  Please respect that we work very, very hard in the early winter, and we need this break, thank you.  

Again, if you are an existing customer with a book in production, please don't panic.  All is normal, but this old girl, she needs a BREAK.  

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Remember our Fallen

Memorial Day, originally called "Decoration Day" was created
to honor those who have been slain in defense of the US.

  
william zhang 310797 unsplash small

As many of our returning customers know, we close on the holidays to recharge our batteries, as we're normally open 6/days/week.  As a former servicemember, I feel strongly that Memorial Day should be observed--and remembered.  

We'll be closed, administratively, from 5:00 p.m, the night of May 24th 2019 through the morning of May 28th 2019.  Production will be full-tilt boogie while the office is closed, but in Admin, phones will not be answered and emails will only receive auto-replies until we're back on our regular schedule. Books that are in production will be shipped, fear not.  

Thanks, and have a happy and safe--and memorable--Memorial Day.
(image courtesy of William Zhang, Unsplash)

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Change to Office Hours

Hey, folks!

As many of you know, we've been open 6/days/week since 2010, both in production and in Admin.  This has primarily been due to the reality that many authors work on their books on the weekends, which results in a pretty heavy email day on Mondays.  Years ago, the load on Mondays was so incredibly heavy that we decided that it was better to work on Saturdays to make Mondays survivable.  

But it's been 8+ years, and the truth is, after that many years of 6-day workweeks, I'm pretty burned out.  I just don't feel that I can personally work in Admin that many days/week from this point forward. Yes, we'll be open in production, of course, and if books have to be shipped (sent) to you on a weekend, that will be done--but the Admin offices are going to be closed on Saturday-Sunday from this point forward.  Naturally, exceptions will always exist, and if you need help on a weekend, we can arrange something, but I will no longer be in the office answering calls and emails on Saturdays.  I'm pretty sure that even Wonder Woman takes days off--and thus, so shall I.  

Thanks!

Hitch

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2018-19 Winter Downtime Office Hours  

santa and reindeer on the beach SM

Please read about our Hours of Operation During the Downtime, here: 2018-19 Winter Downtime Closing Announcement  Thank you!

Please note, we are having some issues with our phones!  PLEASE Email 'til further notice:  This email address is being protected from spambots. You need JavaScript enabled to view it..  

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Important Fact!  

AmazonLogo

Booknook.biz is the ONLY company on the Official Amazon Publishing Service Providers and Resources List located in the USA or even in North America. 
We've made more than 4,500 eBooks and hundreds of print books.

(See it for yourself: the Amazon Publishing Service Providers and
Resources List in their Help pages, right here:  https://kdp.amazon.com/en_US/help/topic/G201723120 )

Please note:  since the demise of Createspace, things are pretty whacky-busy here.  We try to answer every single email the same day that we receive it, and send out quotes within 24 hours, but sometimes, we're just slammed. Please be patient, but if you haven't heard back from us in 24 hours, please DO follow-up, because that may indicate that we did not receive your inquiry.  Thanks for understanding and being such GREAT customers.  

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T'was the Night Before Christmas... 

 (With apologies to Clement Clarke Moore, may he forgive my doggerel...)

...and all through the shop,
all we minions were working,
   until ready to drop.

The ebooks were flying,
the covers were spare,
The edits were crazy,
   with "one more thing I must share!"

We waited for Santa,
'Cuz we love old Saint Nick,
But Hitch made us work,
   Waving 'round an old stick!

So slave we all did,
And made all your books,
So that Hitch would say now,
   that we're off the hook.

Come today we're off,
to rest up our fingers,
Our hats we will doff,
   No books they do linger.

But we'll all be back,
Don't give it a thought,
for like all wage slaves,
   we're easily bought.

We'll be back on the fifth,
all eager and fresh,
All ready for you,
   after a well-deserved rest.

So Hitch wants to say,
very strongly and loud,
THANKS ALL YOU GUYS,
  you're the best type of crowd.

Indy and Len and Hitch and the gang,
will be back on the 5th,
to do books with a BANG!

In the meantime don't worry,
if you're in a hurry,
'cuz some poor guy got stuck
   sitting here like a duck.

Your emails we'll receive,
so no need to grieve.
We'll be a bit slow,
but we're raring to go.

Your books will be worked on,
your edits still made,
we're just resting a bit,
   before we all fade.

So please excuse the delays;
It won't be for days;
we'll jump on your queries,
   for your wondrous new series.

We waited for Santa,
'Cuz we love old St. Nick,
And sure 'nuff he came,
   It wasn't a trick.

And as he rode off,
into the night,
I could swear I heard Hitch yell,
   "That Edit's Not Right!"

~~~~~~~~~~

We'll be back on the morning of January 5th; we'll be here parttime between now and then, thanks.