Change to Office Hours

Hey, folks!

As many of you know, we've been open 6/days/week since 2010, both in production and in Admin.  This has primarily been due to the reality that many authors work on their books on the weekends, which results in a pretty heavy email day on Mondays.  Years ago, the load on Mondays was so incredibly heavy that we decided that it was better to work on Saturdays to make Mondays survivable.  

But it's been 8+ years, and the truth is, after that many years of 6-day workweeks, I'm pretty burned out.  I just don't feel that I can personally work in Admin that many days/week from this point forward. Yes, we'll be open in production, of course, and if books have to be shipped (sent) to you on a weekend, that will be done--but the Admin offices are going to be closed on Saturday-Sunday from this point forward.  Naturally, exceptions will always exist, and if you need help on a weekend, we can arrange something, but I will no longer be in the office answering calls and emails on Saturdays.  I'm pretty sure that even Wonder Woman takes days off--and thus, so shall I.  

Thanks!

Hitch

Latest Blogs

20 December 2018

2018-19 Winter Downtime Closing Announcement

2019-20 Winter Downtime Admin Office Hours: Merry...

20 December 2018

Holiday Closing Announcement 2019

Remember our Fallen Memorial Day, originally call...

12 October 2018

The Dangers of Self-Publishing with Zero Research

One of the topics that drives me a bit nuts is the...

11 October 2018

What is Full-Bleed, and Why Does It Matter to Your Print Book?

What is Full Bleed, and How Does it Affect Self-Pu...

30 October 2017

Change to Office Hours

Hey, folks! As many of you know, we've been open ...

06 October 2017

SnazzySnaps Popup

2018-19 Winter Downtime Office Hours Please r...

Holiday Closing Alert! Memorial Day, 2020   

william zhang 310797 unsplash small

As amazing as it is, this year, for the first time ever,  we're going to be closed for Memorial Day!

That means we're going to be closed, Saturday-Monday May 23rd-25th,  2020.

I know what you're thinking--what???  The whole country's been closed down for two months!  Whaddya mean, you're taking off?  Well, we haven't been closed.  We've been here working harder than ever, due to a wildly increased demand for our services, so honestly, the Crew and I desperately need these days away.  No telephone calls or emails will be answered.  The admin office needs a break.  We'll be back, everything to the ready, the morning of Tuesday, May 26th, to get cracking.  Thank you for your support and understanding.  And please, don't forget why we honor Memorial Day.  We should never--never--forget The Fallen.  

For those of you already in production, the production crew is running full steam; Judith (QA--Quality assurance, our Princess of Perfection) and Jay (Our Doyenne of Customer Delight) will be here and working, checking books and sending them out, so please, don't worry.  It's just we lazybones in the admin office that need a break!