2018-19 Winter Downtime Closing Announcement

2019-20 Winter Downtime Admin Office Hours:

Merry Christmas, Happy Hanukah, Happy Kwanzaa, and a Super Happy New Year to you all!

Santa and Dasher Relaxing on the Beach

As many of our returning customers know, like Santa, early winter-to-Christmas Eve is our busiest time; some years, like this one, nobody gets a day off--not even Sundays--for many weeks, sometimes even months, heading into the last production day prior to Christmas day.  Each year, we close over the holidays, to recharge our batteries, just like Santa and Dasher here.  

We'll be closed, administratively, from 2/21 at noon, through the morning of January 6th.  Yes, TWO WEEKS.  On the morning of the 6th, Indy, our Queen o'Quotes, along with Jay, our Doyenne of Customer Delight (Production and Customer Service), and someone new to many of you, Judith, our Princess of Perfection (QA), will be covering for me from the 21st until I return on the 6th.   Production will be full-tilt boogie while the office is closed, but in Admin, phones will not be answered and emails will only receive auto-replies until we're back on our regular schedule. Books that are in production will be shipped, fear not.  But we won't be undertaking new work submitted during the Downtime, thank you.  Please respect that we work very, very hard in the early winter, and we need this break, thank you.  

Again, if you are an existing customer with a book in production, please don't panic.  All is normal, but this old girl, she needs a BREAK.  

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T'was the Night Before Christmas... 

 (With apologies to Clement Clarke Moore, may he forgive my doggerel...)

...and all through the shop,
all we minions were working,
   until ready to drop.

The ebooks were flying,
the covers were spare,
The edits were crazy,
   with "one more thing I must share!"

We waited for Santa,
'Cuz we love old Saint Nick,
But Hitch made us work,
   Waving 'round an old stick!

So slave we all did,
And made all your books,
So that Hitch would say now,
   that we're off the hook.

Come today we're off,
to rest up our fingers,
Our hats we will doff,
   No books they do linger.

But we'll all be back,
Don't give it a thought,
for like all wage slaves,
   we're easily bought.

We'll be back on the fifth,
all eager and fresh,
All ready for you,
   after a well-deserved rest.

So Hitch wants to say,
very strongly and loud,
THANKS ALL YOU GUYS,
  you're the best type of crowd.

Indy and Len and Hitch and the gang,
will be back on the 5th,
to do books with a BANG!

In the meantime don't worry,
if you're in a hurry,
'cuz some poor guy got stuck
   sitting here like a duck.

Your emails we'll receive,
so no need to grieve.
We'll be a bit slow,
but we're raring to go.

Your books will be worked on,
your edits still made,
we're just resting a bit,
   before we all fade.

So please excuse the delays;
It won't be for days;
we'll jump on your queries,
   for your wondrous new series.

We waited for Santa,
'Cuz we love old St. Nick,
And sure 'nuff he came,
   It wasn't a trick.

And as he rode off,
into the night,
I could swear I heard Hitch yell,
   "That Edit's Not Right!"

~~~~~~~~~~

We'll be back on the morning of January 5th; we'll be here parttime between now and then, thanks.