How To Use Our Hightail Uplink:

If you use our Hightail Uplink, not only do you need to drag-drop the files to the window, but you also have to hit "send" after the files have uploaded.  Please view the two images below (click them to zoom/lightbox for ease of reading) to see the two steps needed to successfully transfer files to us via Hightail:

 

 

Hightail Step 1 -- Drag and Drop Your Files onto this window.
Hightail Step 1 -- Drag and Drop Your Files onto this window.

 

 

 

Hightail Step 2--once your files have successfully uploaded to the Uplink, you will see this page.  Please make sure you fill in the information and click SEND to complete the transmission.
Hightail Step 2--once your files have successfully uploaded to the Uplink, you will see this page. Please make sure you fill in the information and click SEND to complete the transmission.

 

 

Step One is to ensure that you either drag-n-drop, or upload, the files you want to send, in the first window.  If you aren't comfortable with drag and drop, click the red word "computer" and a typical file-browser pane will open, allowing you to navigate to the files you want to send.  

Step Two is to wait. When the files have successfully finished uploading, you'll see the window shown above, on the right. Please fill in the information blanks (name, email, etc.) and then--the most important part--click SEND!!

That's how you use our Hightail Uplink.  It's safe, encrypted, and secure, to protect your Intellectual Property. Thanks!

 

YES, we are here and working! 

Rappelling down the building, to serve you!Having Survived the great Customer Service System changeover of 2020, we're not letting some dumb VIRUS chase us off!

(Having said that, we ARE all working remotely!  We're not stupid!)

Yes, folks, we are still here and working for you, to get your paperbacks formatted and ebooks ready.  Our team is currently still at full strength, and at the moment, I don't expect that to change.  If anything does change, yes, I'll post here and let you know.

Send in your manuscripts!  As we've been since 2009, we're here.