Collins, Jackie

Booknook.Biz has been amazing to work with! They are true leaders in the digital age, on top of their game, and a dream come true for an author wanting to get her backlist into readers hands. Embarking on self-publishing, both the staff and services at Booknook.Biz have been an invaluable asset in making such a daunting task possible. Professional, innovative, honest, reliable, with a keen eye for detail, they deliver on time, and go above and beyond. I highly recommend Booknook.biz, and I look forward to working with them on many more future projects.
Jackie Collins, International Bestsellerr Author, Client

Customer Service Changeover: Please read  

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Over the course of this week, March 8th, 2020-->March 14th, 2020 (we hope!), we are migrating and switching over to an entirely new customer service system.

Now, we expect that this new system will enable us--when we're accustomed to it--to answer your emails more quickly and efficiently.  

Like everything, though, it's new to us and we're going to need some time to get used to it.  We've been working on the migration for the past year, over 170,000 emails (yes, really!) to now, and we're changing over our chat and contact forms, too. Please--try to be patient with us, if you don't hear from us immediately. Our same-day response promise is still in place, but our reply times may lag, a bit, over the next few days, thanks.