What do we do when we “clean" your book?  We look for hidden codes that will make your book come out looking bad.  As one example, our programs and Crews look for broken paragraphs, so that our “automagic" programs can fix them.  They don’t catch them all, but they do catch between 60-80%.  This is why we strongly urge you to check your manuscript very carefully before you send it to us for conversion, so that hopefully, we don’t find any of these.

Then we look for “special paragraphs.”  These are things like song lyrics, or poems, or indented paragraphs that are meant to convey a diary entry, or a newspaper article, something like that.  A format you used to clue the reader that what they are now reading is different than the regular narrative flow.  When we find these, we mark them so we can format them correctly in the eBook.

We look for scene-breaks, so we can format those properly. 

What do we do when we “clean" your book?  We look for hidden codes that will make your book come out looking bad.  As one example, our programs and Crews look for broken paragraphs, so that our “automagic" programs can fix them.  They don’t catch them all, but they do catch between 60-80%.  This is why we strongly urge you to check your manuscript very carefully before you send it to us for conversion, so that hopefully, we don’t find any of these.

Then we look for “special paragraphs.”  These are things like song lyrics, or poems, or indented paragraphs that are meant to convey a diary entry, or a newspaper article, something like that.  A format you used to clue the reader that what they are now reading is different than the regular narrative flow.  When we find these, we mark them so we can format them correctly in the eBook.

We look for scene-breaks, so we can format those properly. 

YES, we are here and working! 

Rappelling down the building, to serve you!Having Survived the great Customer Service System changeover of 2020, we're not letting some dumb VIRUS chase us off!

(Having said that, we ARE all working remotely!  We're not stupid!)

Yes, folks, we are still here and working for you, to get your paperbacks formatted and ebooks ready.  Our team is currently still at full strength, and at the moment, I don't expect that to change.  If anything does change, yes, I'll post here and let you know.

Send in your manuscripts!  As we've been since 2009, we're here.