Announcements

Closings, openings, server moves, and other events--check here for any unusual events at Booknook.biz. 


 

2018-19 Winter Downtime Closing Announcement

2018-19 Winter Downtime Admin Office Hours:

Merry Christmas, Happy Hanukah, Happy Kwanzaa, and a Super Happy New Year's to you all!

Santa and Dasher Relaxing on the Beach

As many of our returning customers know, like Santa, early winter-to-Christmas Eve is our busiest time; some years, like this one, nobody gets a day off--not even Sundays--for many weeks, sometimes even months, heading into the last production day prior to Christmas day.  Each year, we close over the holidays, to recharge our batteries, just like Santa and Dasher here.  

We'll be closed, administratively, from 12/22 at noon, through the morning of January 3rd.  On the morning of the 3rd, Indy, my former right-hand-woman, will be covering for me from the 3rd until I return on the 7th.   Production will be full-tilt boogie while the office is closed, but in Admin, phones will not be answered and emails will only receive auto-replies until we're back on our regular schedule. Books that are in production will be shipped, fear not.  But we won't be undertaking new work submitted during the Downtime, thank you.  Please respect that we work very, very hard in the early winter, and we need this break, thank you.  

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Change to Office Hours

Hey, folks!

As many of you know, we've been open 6/days/week since 2010, both in production and in Admin.  This has primarily been due to the reality that many authors work on their books on the weekends, which results in a pretty heavy email day on Mondays.  Years ago, the load on Mondays was so incredibly heavy that we decided that it was better to work on Saturdays to make Mondays survivable.  

But it's been 8+ years, and the truth is, after that many years of 6-day workweeks, I'm pretty burned out.  I just don't feel that I can personally work in Admin that many days/week from this point forward. Yes, we'll be open in production, of course, and if books have to be shipped (sent) to you on a weekend, that will be done--but the Admin offices are going to be closed on Saturday-Sunday from this point forward.  Naturally, exceptions will always exist, and if you need help on a weekend, we can arrange something, but I will no longer be in the office answering calls and emails on Saturdays.  I'm pretty sure that even Wonder Woman takes days off--and thus, so shall I.  

Thanks!

Hitch

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CLOSED for Labor Day 2017!

 A girl waits at a Train Station, Labor Day 2017

Closed for Labor Day, 2017

Saturday, September 2nd through Tuesday morning, September 5th. 

Yes, it's true. We're going to be closed for 2 whole days.  I know, you're all accustomed to the idea that we're here, 24/7/365--even if that's not quite true--and it's shocking, but even the wicked need to regenerate from time to time, and as our labors are largely Herculean, well, what better time to do that than the Labor Day weekend?  

That means that the ADMIN offices are closed. No phones, no email, no nuttin'!

Lastly:  if you haven't yet donated to help the people and pets of Hurricane Harvey, please do so.  Every penny does count.  I know, everyone says that all the time, but...it really does.   

We'll see you on Tuesday!  

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CLOSED for our annual Midwinter Break!

Bah humbug

Howdy, gang.

Yes, it's true. We're going to be closed for 10 days, if you're reading this before 12/23/16, or we already are, if you're stumbling onto our front steps, after noon on December 23rd, 2016. Every year, for the last three months of the year, we endure horribly long working days, rush book after rush book, and just all-round craziness. So, come the Christmas holiday, we take a break, intended to be about 10 days. We call this the Midwinter Downtime.  That means that the ADMIN offices are closed. No phones, no email, no nuttin'!

If you have a book in production with us, fear not. We have a couple of fellows who needed some extra shekels this year, who asked to pick up some hours during the Downtime. They'll be working on your books, while the rest of us are off recharging our batteries.

Please note: as whacky as this sounds, the phone company tells us that our voicemail is NOT working. If you don't reach someone, when you call, please, just send us an email instead. I promise that I will cheerfully call you when we get back. And we won't chase you around, either; you don't have to worry that if you change your mind, or go with someone else, that we'll be calling you and calling you. We're just not built that way. We don't harass people.  It's not who we are.  You can call or email and leave your contact information in perfect confidence that we'll treat you, as we wish to be treated.  No excuses, no whining, no kidding.   

 

So, Merry Christmas, Happy Chanukah, Happy Kwanzaa, happy holidays to All, and to All, a Good Night!

 

We'll see you next year!  

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2018-19 Winter Downtime Office Hours  

santa and reindeer on the beach SM

Please read about our Hours of Operation During the Downtime, here: 2018-19 Winter Downtime Closing Announcement  Thank you!

Please note, we are having some issues with our phones!  PLEASE Email 'til further notice:  This email address is being protected from spambots. You need JavaScript enabled to view it..