Bernadette Petrotta

Bernadette M. Petrotta is the founder and director of the Polite Society School of Etiquette. Her career in professionally teaching etiquette began in 1993. Since that time, she has become the expert of choice to many companies, schools, and individuals seeking etiquette knowledge in business and social situations. Her entrepreneurial spirit, continuing education, and high quality teaching principles qualify her to be a leading source in this rapidly expanding industry. Currently residing in Southern California, Bernadette and her husband Jens are in the process of relocating to Whidbey Island in Washington. She has just moved to the Pacific Northwest from California. She looks forward to establishing and providing the services of the Polite Society School of Etiquette to the great Pacific Northwest.
 Bernadette Petrotta

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Customer Service Changeover: Please read  

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Over the course of this week, March 8th, 2020-->March 14th, 2020 (we hope!), we are migrating and switching over to an entirely new customer service system.

Now, we expect that this new system will enable us--when we're accustomed to it--to answer your emails more quickly and efficiently.  

Like everything, though, it's new to us and we're going to need some time to get used to it.  We've been working on the migration for the past year, over 170,000 emails (yes, really!) to now, and we're changing over our chat and contact forms, too. Please--try to be patient with us, if you don't hear from us immediately. Our same-day response promise is still in place, but our reply times may lag, a bit, over the next few days, thanks.