2018-19 Winter Downtime Admin Office Hours:
Merry Christmas, Happy Hanukah, Happy Kwanzaa, and a Super Happy New Year's to you all!
As many of our returning customers know, like Santa, early winter-to-Christmas Eve is our busiest time; some years, like this one, nobody gets a day off--not even Sundays--for many weeks, sometimes even months, heading into the last production day prior to Christmas day. Each year, we close over the holidays, to recharge our batteries, just like Santa and Dasher here.
We'll be closed, administratively, from 12/22 at noon, through the morning of January 3rd. On the morning of the 3rd, Indy, my former right-hand-woman, will be covering for me from the 3rd until I return on the 7th. Production will be full-tilt boogie while the office is closed, but in Admin, phones will not be answered and emails will only receive auto-replies until we're back on our regular schedule. Books that are in production will be shipped, fear not. But we won't be undertaking new work submitted during the Downtime, thank you. Please respect that we work very, very hard in the early winter, and we need this break, thank you.